Who We Are

Touringcaravansforsale.co.uk (“we”, “us”, “our”) is an independent UK platform that allows users to buy and sell new and used touring caravans. We act as the Data Controller for personal data provided to us. We process your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

The Information We Collect

We collect only the information necessary to provide our services, including:

• Advert details – name, email, phone number (if supplied), and caravan information.
• Enquiry details – information submitted via contact forms.
• Technical data – IP address, browser type, device information (used for security, spam prevention and system administration).
• Payment information – handled securely through PayPal; we do not store any card or financial details.

How We Use Your Information

Your personal data is used for legitimate purposes, including:

• To create and publish your caravan advert.
• To contact you regarding your advert or enquiry.
• To prevent fraud, abuse or misuse of the platform.
• To maintain accurate records for administration and compliance.

We do not sell, rent or trade your personal information. Your details are only shared where necessary—for example, to respond to your enquiry or comply with a legal request.

How Long We Keep Your Data

Advert data and related communications may be stored securely for up to two years for administration, fraud prevention and record-keeping. You may request removal at any time.

Refunds

Touringcaravansforsale.co.uk does not issue refunds for adverts once they have been published on the website.

Cookies

Our website uses cookies to ensure essential functionality and to help us understand how visitors use the site. We use a consent-management tool to ensure compliance with UK GDPR and PECR.

Upon your first visit, you will be shown a cookie consent banner where you can Accept, Reject, or Manage non-essential cookies. Non-essential cookies (such as analytics) are not activated unless you give consent.

Types of cookies we may use:

• Strictly Necessary Cookies – required for core site functionality (always active).
• Analytics Cookies – help us understand website usage (only if consent is given).
• Performance / Security Cookies – used for spam protection, load balancing, system stability.

You can change or withdraw your consent at any time using the “Cookie Settings” link in the website footer (if enabled by your browser).

More information on cookies: www.aboutcookies.org.

Your Rights

You have the following rights under UK GDPR:

• Right to access the data we hold about you.
• Right to request correction of inaccurate information.
• Right to deletion (“right to be forgotten”).
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.

To exercise any of these rights, please contact us using the email address below.

Complaints & Contact Details

If you have questions, requests or concerns, you can contact us at:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you are unhappy with our response, you may lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.